Orders are reviewed and prepared after payment is confirmed. In-stock items are typically processed within 2–5 business days. Made-to-order products may require a longer preparation period, which will be communicated on the relevant product page or in your order confirmation.

Estimated delivery windows are shown at checkout or on the product page where available. Delivery times are estimates and may be affected by destination, carrier capacity, weather, holidays, or other circumstances outside our control.

Applicable shipping charges are displayed before you complete checkout. Complimentary shipping may be offered on qualifying orders; eligibility and exclusions will be shown at the time of purchase.

When tracking is available, we will send tracking information to the email address associated with your order after dispatch.

Please ensure that the delivery address and contact details are accurate. For large furniture, measure doorways, hallways, stairs, and lifts before ordering. Additional services such as assembly or room-of-choice delivery must be confirmed before purchase.

For shipping questions, email hello@furnevora.com and include your order number.