Return window
Eligible products may be requested for return within 30 days of delivery. Items must be unused, in their original condition, and returned with original packaging where reasonably possible.
Items that may not be eligible
Customized, personalized, made-to-order, final-sale, or otherwise clearly identified non-returnable items may be excluded, subject to applicable consumer law.
How to request a return
Email hello@furnevora.com with your order number, the item you wish to return, and the reason for the request. Please wait for return authorization and instructions before sending an item back.
Damaged or incorrect items
If an item arrives damaged or incorrect, contact us within 48 hours of delivery with your order number and clear photographs of the item and packaging. We will review the issue and explain the available next steps.
Refunds
Once an approved return is received and inspected, we will notify you of the outcome. Approved refunds are issued to the original payment method. Your bank or payment provider may require additional time to post the refund.
Return shipping
Return shipping responsibility and any applicable fees will be confirmed during the return authorization process and may depend on the reason for return and local law.
Contact
Questions? Contact hello@furnevora.com.