Information we collect
We may collect information you provide when placing an order, creating an account, subscribing to emails, or contacting us. This may include your name, email address, phone number, billing and delivery address, order details, and the contents of your message.
Payment information
Payments are processed by third-party payment providers. Furnevora does not intend to store full payment card details on its own systems. Review the relevant provider’s privacy information for details about its processing.
Website and device information
When you use the website, certain information may be collected automatically, such as device type, browser, approximate location derived from IP address, pages viewed, and interactions. This may be collected through cookies or similar technologies.
How we use information
We use information to process orders, arrange delivery, provide customer support, manage accounts, improve the website, prevent fraud, and send marketing communications where permitted and where you have provided any required consent.
Sharing information
We may share relevant information with service providers that help operate the store, such as payment processors, delivery partners, hosting providers, analytics services, and customer-support tools. We do not sell personal information as a business model.
Cookies
Cookies and similar technologies may support essential site functions, remember preferences, measure performance, and support marketing where enabled. Provide a cookie banner and preference controls where required.
Retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, and operational requirements. We use reasonable safeguards, but no online system can be guaranteed completely secure.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information, or to withdraw consent to marketing. Contact us to make a request; we may need to verify your identity.
Children’s privacy
This website is not directed to children, and we do not knowingly collect personal information from children in a manner prohibited by applicable law.
Policy updates
We may update this policy from time to time. The latest version will be posted on this page with its updated date.
Contact
For privacy questions or requests, email privacy@furnevora.com.